Reservation fee for new clients

Dear new clients,

let us assure you that after making an appointment and setting a date for your visit, 40 – 60 minutes are reserved for you, depending on the type of examination. No one else is booked for that time, only you. We always send clients a text or email to confirm that the appointment is valid. Yet, it happens that almost 50% of the clients booked do not show up without prior cancellation.

Dear clients, we do not want you to succumb to the fact that you will sit or stand in a crowded waiting room and wait for hours until your turn comes, the doctor will attend to you for 5 – 10 minutes according to the tariff of Czech insurance companies and no one will care whether the patient shows up or not. We do not want to work like this. We are convinced that this is not the way to fulfil our mission – to be there for you who need us, who are aware of the value of your health and the health of your beloved ones.

Dear new clients, we therefore ask you to pay a reservation fee in the amount of 1500 CZK, which we will send in the form of an invoice to your email. Please pay the booking fee and send us a confirmation of payment within 24 hours. This will speed up the confirmation of your reservation. By crediting the payment to our account, the date is booked and we will confirm the exact time with a text message. By paying the booking fee you confirm your serious intention to take care of your own health.

The booking fee is only valid for the first visit to ATODA Medical. The booking fee will be automatically deducted from the price of the examination.

If you are unable to attend the appointment and you notify us (more than) 24 hours before the scheduled appointment, we will offer you a new appointment free of charge (we will rebook) or refund the payment by transfer to your account.

Dear new clients, please help other clients who need doctors and support us when it comes to arranging doctor's appointments. Thank you for your understanding.

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